Hello Scout Shop Phone

A new mobile app that brings you actionable alerts for Shopify

If you already have Scout installed, you must request the update to use Shop Phone. New merchants can go directly to Shopify Apps for access to Shop Phone

Request the update

Easy access lists

Phone numbers coming soon...

If you already have Scout installed, you must request the update to use Shop Phone. New merchants can go directly to Shopify Apps for access to Shop Phone

Request the update

1 on 1 communications recover bigger sales

Text Recovery

Text messages have a 95% open rates. That's 2-3x more than email. That translates to much higher recovery rates.

WhatsApp Recovery

WhatsApp is rich media. Recover with video chat demos, detailed photos or call for super high conversion rates.

FaceTime Recovery (new)

FaceTime is on every Apple device. With video capability provides options like tours or demos to make sales.

Phone Recovery

Phone calls are tried and tested. Some customers/products require 'high touch' pre-sale service.

Email Recovery

If you can't call or text, personalized emails are best. They work even better as compliments to auto-emails.

Custom Channels (new)

Want to connect with customers in your own way? Request a custom channel through the Shop Phone app.

Customer Testimonials

"Awesome app that has had amazing results selling large purchases. We had some initial fears over calling abandoned carts but being a premium brand in a niche market means we always get a warm welcome a high rate of success."
"Shop Phone has already helped me recover a sale for $1200. I contacted the customer via text, he told me what his issue was and I immediately resolved it to close the deal. He was also looking for the same product on other sites at the time."