First time customer alerts for Shopify

Start your day on the right foot, welcome yesterday's new customers to your brand.

Schedule time with a customer acquisition consultant to learn how Shop Phone can save your sales

Schedule Consultation and Demo

Welcome Key Customers

Text Messages

Text messages have a 95% open rates. That's 2-3x more than email. That translates to more successful conversations.

WhatsApp Messages

WhatsApp is rich media. Offer with video chat demos, detailed photos or call for real relationship building.

FaceTime

FaceTime is on every Apple device. Video capability provides options like thank you notes and advisory services.

Phone Calls

Phone calls are tried and tested. Some customers/products require 'high touch' post-sale service.

Emails

If you can't call or text, personalized emails are best. How meaningful are thank you emails if they're automated?

Custom messaging

Follow them on Instagram, pack a special handwritten note, or slip them some free goodies. You should know who they are.

Simple Workflows

Easy Setup

Step 1

Use the Shopify App Store button at the top of this page to install the app to your store.

Step 2

Install the mobile app on your iOS or Android device and allow notifications.

Step 3

Edit your reminder alert settings to receive actionable follow up alerts.

Customer Testimonials

"Awesome app that has had amazing results selling large purchases. We had some initial fears over calling abandoned carts but being a premium brand in a niche market means we always get a warm welcome a high rate of success."
"Shop Phone has already helped me recover a sale for $1200. I contacted the customer via text, he told me what his issue was and I immediately resolved it to close the deal. He was also looking for the same product on other sites at the time."